Privacy Policy

Radian Solutions (“Company,” “we,” “us,” or “our”) operates www.radiansolutions.com (the “Website”) and values your privacy. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit or interact with our Website. We are committed to maintaining your privacy and handling your personal information in a secure and respectful manner. By using the Website, you agree to the practices outlined in this policy.

Note: This Privacy Policy applies solely to our Website. It does not apply to any third-party websites or services linked from our Website, even if accessed through our platform.

1. Information We Collect

We may collect a variety of information from and about you. This includes both information you provide to us and information we gather through technology when you interact with our Website.

1.1 Personal Information

Personal information refers to data that can identify you as an individual. The types of personal information we may collect include, but are not limited to:

Identity Information: Name, address, email address, phone number, resume, references and similar information that you provide voluntarily.
Account Information: If our Website offers registration, we may collect information related to your account, such as username and password.
Financial Information: For any payment transactions (if applicable), we may collect credit card numbers, billing addresses, and other related information.

1.2 Non-Personal Information

We also collect non-personal information that does not directly identify you but helps us manage our services, improve your experience, and analyze usage patterns. This includes:

Technical Data: IP address, browser type, device type, operating system, and similar technical details.
Usage Data: The pages you visit, the time and date of your visits, the time spent on pages, and other similar data regarding your interaction with our Website.

1.3 Information from Cookies and Tracking Technologies

Cookies are small data files placed on your device to improve your Website experience. We use cookies and similar tracking technologies, including:

Session Cookies: To recognize your session and remember you during navigation within our Website.
Persistent Cookies: To remember your preferences and settings for future visits.
Analytics and Performance Cookies: To collect anonymous statistical data to improve our Website’s functionality.

You have the option to disable cookies through your browser settings, although certain features may not function properly as a result.

2. How We Use Your Information

We use the information we collect for a variety of business purposes, including to:

2.1 Operate and Maintain the Website

We process your information to:

Ensure that content is presented in the most effective manner on your device.
Manage user registrations and provide access to protected areas of our Website.
Process transactions and communicate order status if applicable.

2.2 Improve and Develop Our Services

Your information helps us to understand our audience better and refine our Website. Specifically, we use data for:

Research and Development: To improve the quality of our services and develop new features.
User Experience: To personalize content and recommendations based on your preferences.

2.3 Compliance and Security

We process your data as required to:

Comply with Legal Obligations: Respond to legal requests, regulatory requirements, and enforce our agreements.
Enhance Security: Detect and prevent fraud, unauthorized access, and other illegal activities.

3. How We Share Your Information

3.1 Service Providers

We engage third-party vendors (e.g., hosting providers, payment processors, analytics services) to help us operate and improve our Website. These service providers may access your information solely to perform tasks on our behalf, subject to strict contractual confidentiality obligations.

3.2 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your data may be transferred to the successor entity. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Protecting Rights and Safety

We may share data when it is necessary to protect our rights, property, and safety or the rights, property, and safety of others.

4. Data Security

We implement a range of technical, administrative, and physical security measures to protect your personal information. These measures are designed to prevent unauthorized access, use, disclosure, alteration, or destruction of your data.

However, no online data transmission or storage system can be guaranteed to be 100% secure. If you have any reason to believe that your interaction with us is no longer secure, please contact us immediately.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for compliance with legal, accounting, or reporting requirements. We may retain aggregated or anonymized information indefinitely for research or analytical purposes.

6. International Data Transfers

Our Website may be accessed from countries outside your own, and your information may be transferred, stored, or processed internationally. We take steps to ensure that your data remains protected wherever it is transferred, including by using standard contractual clauses approved by relevant regulatory bodies.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request deletion of your information where applicable.
Data Portability: Request a copy of your information in a structured, commonly used format.
Withdraw Consent: Withdraw any consent previously provided for data processing.

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request within the time frame required by applicable laws.

8. Third-Party Links and Services

Our Website may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to such sites, and we are not responsible for their practices. We encourage you to review the privacy policies of these third-party sites before providing any information.

9. Children’s Privacy

Our Website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any changes by posting the updated Privacy Policy on this page and revising the “Effective Date” above. Your continued use of the Website after such changes indicates your acceptance of the updated Privacy Policy.

11. SMS Opt-In

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for communication purposes.

12. SMS Terms and Conditions

12.1 SMS For Consent Communication

The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

12.2 Types of SMS Communications

If you have consented to receive text messages from Radian Solutions, you may receive text messages related to conversation external and conversations between employees.

For Example: Hello Thank you for contacting Radian Solutions, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help” or visit our www.RadianSolutions.com and https://radiansolutions.com/privacy-policy/.

12.3 Message Frequency

Our SMS message frequency will be from 50 to 1000 text messages daily across all users.

12.4 Potential Fees for SMS Messaging

Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

12.5 Opt-In Method

Customer will Opt-In for SMS messaging from Radian Solutions through intake forms on their website located at www.RadianSolutions.com, this agreement for SMS will not be shared with third parties for marketing purposes.

You may opt-in to receive SMS messages from [Company Name] in the following ways:

– By submitting an online form

12.6 Opt-Out Method

Customer will be able to opt out of SMS messaging from Radian Solutions by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START

12.7 Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.RadianSolutions.com or call us at (916) 602-1800.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

13 Standard Messaging Disclosures:

Message and data rates may apply.
You can opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions page.
Message frequency may vary

14. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or your personal information, please contact us at:

Radian Solutions LLC
717 K Street, Suite 403
Sacramento, CA 95814
(916) 602-1900
info@radiansolutions.com

We are committed to protecting your privacy and ensuring transparency in how we handle your information.